Eligibility

•Unemployed, part-time employed (Less than 30 hours/week), or precariously employed

•High school graduate or equivalent or Mature Student

•Resident of BC, Canadian Citizen, Permanent Resident, or Protected person with authorization to work

•Proof of English Language Proficiency

Benefits & Certificates

•BSAFE Certificate

•Food Safe

•GBA+

•Heart of Hospitality Certificate

•OFA Level 1

•Pandemic Awareness

•PPE

•Privacy Awareness

•Serving It Right

•Safe Lifting

•WHMIS

•Super Host

Course Content

Participants will receive 16 weeks of theory & practical training delivered by experienced/qualified instructors to prepare them to gain foundational skills as Hotel Front Desk Clerks, Housekeeping Attendants, and Food and Beverage Servers.

• Introduction to Hospitality Services

• Customer Service for Hospitality

• Ethics & Hospitality Law

• Business Communications in Hospitality

• Computers Applications in Hotel Operations

• Front Desk Operations in Hotels