Intercultural Digital Hospitality

Skills Accelerator Training

Admissions Closed!

Cohort 1 Metro Vancouver Coastal Region- October 3 to December 1 2023 (accepting waiting list)

Cohort 2 Fraser Valley Region October 3 to December 1 2023 (accepting waiting list)

Cohort 3 Thompson Okanagan Region- November 13, 2023 to January 19, 2024

Cohort 4 Vancouver Island Region - November 13, 2023 to January 19, 2024

Program Structure

- Monday to Friday (9AM - 5PM)

- 6 weeks of Hybrid learning

- 3 Weeks of practicum training

Program Eligibility Requirements

- Canadian Citizens OR

- Permanent Residents OR

- Anyone with open work permits

AND Open to currently all full-time, part-time, casual, or unemployed participants

- 19 years of Age or Above

- English Language Proficiency

Course Modules

- Digital Skills Foundations and Technological Training for Client Support Attendants(includes digital marketing/social media management)

- Electronic Bookkeeping for Hospitality Professionals

- Transformational Front of House Customer Service, Sales, and Upselling(use of Hotel Logix hotel simulation software andPOS simulator)

- Food and Beverage Customer Service

- Introduction toEvent Planning

- Leadership and Management in a Digital World

Contact Info:

604 324 7733

digitalhospitality@pics.bc.ca

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